PSA Certificates

PSA Certificates Delivered! Choose Your Convenience: Door-to-Door or National Bookstore Pick Up


Life is busy, and securing essential documents often feels like one more thing on your ever-growing to-do list. PSAHelpline understands this challenge and offers a streamlined solution for Filipinos seeking PSA certificates, including birth certificates, marriage certificates, CENOMARs, or death certificates.

Imagine the ease of navigating a user-friendly website to submit your request, make secure payments, and track the progress of your order in real-time. empowers you to manage the entire process conveniently from the comfort of your own home or office, using just a mobile phone or laptop.

Imagine the ease of navigating a user-friendly website to submit your request, make secure payments, and track the progress of your order in real-time. empowers you to manage the entire process conveniently from the comfort of your own home or office, using just a mobile phone or laptop.

But convenience doesn’t stop there. If you have any questions or need assistance along the way, a dedicated team of professionals is readily available at the PSAHelpline hotline. Whether you prefer a phone call or email, their expertise ensures a smooth and efficient experience.

PSAHelpline prioritizes exceptional customer service, keeping you informed throughout the process with regular email and SMS updates.  This commitment to transparency fosters trust, allowing you to focus on what truly matters while PSAHelpline takes care of the rest.

Fast and Efficient: Getting Your PSA Certificates with PSAHelpline:

PSAHelpline offers a time-saving and efficient solution for securing your essential documents. Here’s a quick guide to navigate the online platform:

  1. Quick Access: Simply visit on your mobile phone, tablet, or laptop. The website’s clear layout facilitates easy navigation.
  2. Targeted Selection: Choose the exact certificate you need – birth, marriage, CENOMAR, or death certificate.
  3. Request for All: Whether it’s for yourself or loved ones (parents, children), PSAHelpline allows you to request documents on their behalf.
  4. Accurate Data: Enter accurate details like your name, contact information, and mailing address to ensure efficient processing and delivery.
  5. Purpose-Driven: Specify why you need the document – passport application, job application, marriage, etc.
  6. Delivery Options: Select your preferred delivery method – nationwide door-to-door delivery or pick-up at designated National Bookstore branches – for maximum convenience. The National Bookstore pick-up option is currently available at select National Bookstore branches in Metro Manila, Batangas, Nueva Ecija, Tarlac, and Pampanga. You may check the complete list of participating branches with addresses in PSAHelpline’s FAQs page
  7. Flexible Payments: Choose your preferred payment method from various secure options including digital wallets, credit/debit cards, or accredited payment centers.

Frequently Asked Questions About the National Bookstore Pick Up Option

Q: Can I pick up my PSA certificates at a National Bookstore branch?
A: Yes! offers a pick-up option for your PSA certificates at select National Bookstore branches in Metro Manila and nearby provinces like Batangas, Pampanga, Tarlac, and Nueva Ecija.
Q: How do I choose the pick-up option?
A: When placing your order online, select “Pick-up” as the delivery option before entering your address details.
Q: Which National Bookstore branches can I pick up from?
A: Several branches in Metro Manila accept PSA pick-up. Here are some:

    Robinson’s Galleria 
    Quezon Avenue 
    Taft Avenue 
    Victory Central Mall 
    Superbranch Cubao 
    Filinevest Festival Mall 
    Shopwise Sucat 
    Cash and Carry (Makati) 
    Rockwell (Makati) C. Raymundo (Pasig) 
    E. Rodriguez (Quezon City) 
    Citi Square 
    NBS Express Pasig 
    Quad Alpha (Mandaluyong) 
    North Ridge Plaza (Quezon City) 
    Pateros Puregold Zabarte (Quezon City) 
    Recto Manila Retiro (Quezon City) 
    Rizal Avenue (Manila)  
    Batangas Bay Mall
    Waltermart Cabanatuan
    NBEX Paniqui (Tarlac)
    Newpoint Mall Angeles (Pampanga)

    More branches will be activated soon. To see the most updated list of participating National Bookstores, visit PSAHelpline’s FAQs page.

    Q: What do I need to claim my PSA certificate at the branch?
    A: Bring a valid government-issued ID that matches the name on your application and the SMS or email notification you received from PSAHelpline.
    Q: Can someone else pick up my PSA certificate for me?
    A: Unfortunately, no. Only you can claim your PSA certificate. Sending a representative, even with authorization, is not allowed.
    Q: How long can I pick up my PSA certificate at the branch?
    A: You have 30 days to claim your documents from the chosen National Bookstore branch. Unclaimed certificates will be returned to the PSA.


    Cutting-Edge Security for Your Documents:

    PSAHelpline prioritizes the security of your data alongside its user-friendly features and efficient service.  The platform leverages cutting-edge technology to safeguard your sensitive information throughout the document request process.

    Advanced encryption methods and secure payment channels are implemented to protect your data from unauthorized access or misuse.  Furthermore, PSAHelpline enforces strict data protection protocols.  These ensure user privacy by always guaranteeing the confidentiality of your personal information. When you choose PSAHelpline, you can be confident that your data is protected by robust security measures, providing complete peace of mind throughout your document procurement journey.

    How to Check Your PSA Certificate Order Online

    PSAHelpline fosters transparency throughout the document procurement process, keeping you informed with their convenient online tracking system.

    No more wondering about the status of your requests.  Simply visit the dedicated tracking page on the PSAHelpline website and enter the required information, such as your order reference number.  In seconds, you’ll receive real-time updates on the progress of your application.

    This feature empowers you to stay informed every step of the way, whether you’re awaiting a birth certificate, marriage license, CENOMAR, or death certificate.  PSAHelpline’s tracking system fosters transparency and peace of mind, allowing you to relax and focus on what matters most.

    Convenience at Your Fingertips with

    PSAHelpline understands the value of your time.  For all your document needs, personal or professional, they offer a convenient and reliable service.

    Their user-friendly website allows you to submit requests from anywhere, at any time.  If you have any questions, their hotline (02 8737-1111) provides support from Monday to Saturday, 8 am to 5 pm (except holidays) and email support at, 24/7. removes the hassle from obtaining essential documents.  Birth certificates, marriage licenses, and other vital documents are now easily accessible through a streamlined process.  With just a few steps, you can manage the entire request process from the comfort of your own home, freeing up your valuable time to focus on what truly matters.  Choose PSAHelpline and experience a convenient and hassle-free solution for all your document procurement needs.

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